ITC Home

Dear Customer,

Probably the most challenging issue for any Computer Technologist today is to encourage customers and clients to switch from a reactive mode to a proactive mode when it comes to preventive system maintenance. So often, we put off the small problems until they become major issues. We move from an Important but not Urgent scenario to a Critical and Urgent situation when our computers or networks suddenly crash resulting in potential loss of data, damaged components, and loss of control.

As a Team ITC member you won’t have to worry about the last time your system was cleaned, tuned, optimized and analyzed for potential hardware failures. I do this for you. About every six months, I will contact you to schedule your next visit. In the meantime, should you need support for your system, you receive 15% off my regular rates.

I know convenience is an issue. This is why I offer you not only in-lab service, but remote service as well through a secured and encrypted Internet connection. This way I can work while you go about your personal business. If you live in the Phoenix valley, you can also drop off your computer at my lab for more in-depth service, which includes a thorough analysis of your computers hardware components.

Not only is this program cost efficient, it is perfect for residential customers with up to three computers in the household (membership is per computer). It is also a great deal for those customers who have a home or small office.

I think the biggest two benefits of the program are Membership Award and the 15% discount on all ITC service labor. The Membership Award allows your computer to jump to the head of the line in front of all non-member computers. A major benefit when time is of the essence.

I subscribe to many online websites and stores. Each day I receive at least one email from an online store advertising specials and many advertise pre-specials. I will share these with you in case you see something that tickles your fancy. From time to time, I also receive advance warnings of new infections just released. Again, I will pass these onto all Team ITC members.

I hope you find your Team ITC membership beneficial. However, if you are unhappy with my program please let me know. My goal is to ensure your complete satisfaction. If you and I agree the program has been less than stellar for you, I will provide you an extra six months of service free of charge at the end of your program period.

As always, please call or write me with any questions you have regarding the program.

Mike McCarthy
CEO
Independent Technology Consulting, LLC

Join TEAM ITC and receive these benefits...

SAVES YOU MONEY. As a Team ITC Member, you are entitled to a 15% discount on all ITC services and 2 System Cleans annually. These two alone will more than pay for the cost of your membership!

SATISFACTION GUARANTEED. I feel so strongly you will be satisfied with your membership; I will provide you an additional six months at the end of your membership term free if you are unhappy.

I CATCH THE SMALL ISSUES BEFORE THEY BECOME MAJOR PROBLEMS! Upon membership (and every six months thereafter while in membership), I will contact you to schedule a system cleaning and optimization. Either I provide this service remotely (through a secured and encrypted connection) or you can drop off your system at my lab for cleaning if you are in the local Phoenix area.

REMOTE CLEANING. When I clean and optimize your system I will defragment your internal hard drive and your System Registry, remove all temporary and cached files, remove obvious infections, remove potential security threats, optimize your Internet connection for peak performance, and eradicate all virus, parasite, and rootkit infections. Then I will install the latest AVG Virus, Parasite, and Rootkit protection if no protection is activated or is non-existent. Whether you are in Tulsa, Hawaii, Scotland or any other location around the world, I can reach you within minutes as long as you have Internet access!

IN-LAB CLEANING. I will perform all items under Remote Cleaning including blowing out the inside of your system cabinet or laptop, cleaning the exterior of your cabinet or laptop, cleaning your DVD/CD optics, and running my in-depth hardware diagnostic tools to help troubleshoot potential hardware problems.

YOU WILL RECEIVE A 15% DISCOUNT ON ALL SERVICE LABOR. As a Team ITC Member you will receive a 15% discount on all ITC labor repairs and services including component and device replacement, system and data recoveries, evaluations, network setup, remote support, telephone support and in-lab repairs. Note that discounts on hardware are not included in this program.

MEMBERSHIP AWARD. Your Team ITC Membership enables you to jump to the head of the line in front of non-members anytime you need service.

ALERTS. ITC receives advance notice of technology sales from a number of sources on a regular basis. In addition, from time to time,I receive alerts on emerging infections. As a Team ITC Member, I will pass these onto you.

Independent Technology Consulting, LLC

Your Partner in Technology Support Since 2002